News

Workshop on How to present a product to a customer

How to present a product to a customer

Date: 24/04/2025

Faculty Coordinator: Dr. S Suresh

Presenting a product effectively is a critical step in the sales process. A well-executed product presentation helps build customer trust, showcases the value of the product, and significantly increases the chances of a sale.

A workshop titled as, “How to present a product to a customer” was held at JBs on 22nd April 2025. Dr S Suresh. The following are the highlights of the workshop.

Highlights of the Workshop

Understand the Customer

  • Preferences and Expectations: Know their preferences regarding features, price, and functionality.
  • Buying Behavior: Recognize their decision-making process.

Prepare the Product Presentation

Preparation involves:

  • Knowing the Product Thoroughly: Be clear on its features, benefits, limitations, and how it compares to competitors.
  • Creating Supporting Materials: Prepare brochures, slides, demos, samples, or case studies.
  • Customizing the Message: Highlight how the product meets the specific needs of the customer.

Focus on Value and Benefits

Rather than listing features, demonstrate:

  • What the product does for the customer
  • How it solves their problems

Use Demonstrations and Visuals

  • Live Demonstrations: Show the product in action to build trust.

Engage the Customer

  • Encourage Interaction: Let the customer touch, test, or use the product if possible.
  • Ask Questions: Confirm understanding and gain feedback.
  • Handle Objections: Address concerns confidently with facts and examples.

Highlight Differentiators

Make it clear why your product is better than competitors:

  • Unique features
  • Better support or warranty
  • Superior customer service
  • Value for money

Close Effectively

  • Summarize Key Benefits: Reiterate what they gain from the product.
  • Call to Action (CTA): Encourage the next step – purchase, trial, meeting, etc.

List of Students who participated in the Workshop.

Students who participated in the event

S No.

Name

Enroll No.

Batch

1

Aanya Chhabra

2407090173

BBA FIRST YEAR 2024-27

2

Kavyansh Mittal

2407090170

BBA FIRST YEAR 2024-27

3

Gunjot Singh

2407090131

BBA FIRST YEAR 2024-27

4

Arushi Rawat

2407090127

BBA FIRST YEAR 2024-27

5

Rhea Kapoor

2407090127

BBA FIRST YEAR 2024-27

6

Yash Thakur

2407090142

BBA FIRST YEAR 2024-27

7

Utkarsh Jain

2407090133

BBA FIRST YEAR 2024-27

8

Anshika Goyal

2407090123

BBA FIRST YEAR 2024-27

9

Shourya Yadav

2407090168

BBA FIRST YEAR 2024-27