Biography

Biography: 

Dr. Neetima Agarwal, currently working with Jaypee Business School (JBS), Noida has over 9 years of industrial and academic experience. She has received her Bachelor of Technology degree in Computer Science from Uttar Pradesh Technical University, Lucknow. She has received a master's degree in business administration from Jaypee Institute of Information Technology University, Noida (JIIT). She was a full-time Ph.D. with a research fellowship of 3 years at JIIT University. During her Ph.D. she has developed models of Training Need Analysis, and Employability Skills Meter to address the talent acquisition and training issues in the corporate. Dr. Neetima has worked as software engineer in IT companies and Associate Training Head in Skill Development Initiative of India. She has worked with various skill development projects of PMKVY, DDU-GKY, MoRD, RSLDC, STAR and was instrumental in launching NCVT Certification for assessment in various projects across different states. Dr. Neetima worked with Amity University, Noida and Symbiosis International University, Pune before joining JBS. She has published research articles in various international journals of high repute like Emerald, Elsevier, Inder-science, IGI-Global, and international conferences like IEEE, ITQM, and ICEB. She has received the best research paper award by international bodies. She has been a Ph.D. supervisor for the last 6 years. One of her scholars has been awarded a Ph.D. degree in 2022 and the other is ongoing. She is a reviewer of many reputed journals like IEEE, Elsevier, Emerald, and Inder-science. She has organized many International Conferences and was instrumental in developing the Entrepreneurship Development Centre & Incubator in various institutes. In her academic tenure she has served as Program In-charge of BBA, Chief Coordinator of Non-Teaching Credit Course (Projects) at undergraduate and postgraduate levels from 2016-22. She has taken the responsibilities of Paper-setter, Moderator, and Examiner during her academic tenure. She can be reached at neetima.agarwal@jiit.ac.in 

International Publications:  

N. Agarwal & A. Kumari (2023) “Effect of Artificial Intelligent on Empathetic Quotient and Responsiveness of Customer Care Executive- A Study from Customer’s Lenses”, IEEE Proceedings (Indexed in Scopus) 

N. Agarwal & S. Chauhan (2022) “Amplifying Employability Skills to Create Co-Working Space for Human and Cobots in the E-Commerce Industry”. Procedia Computer Science, Vol. 214, pp. 1040-1048 (Indexed in Scopus)  

S. Sisodia & N. Agarwal (2022) “Developing and validating a scale to identify the employability skill set vital for the frontline workers: A case of hospitals in Delhi/NCR”. Proceedings of The International Conference on Electronic Business, Vol. 22, pp. 63-75 (Indexed in Scopus)  

S. Sisodia & N. Agarwal (2020) “Synthesizing Employability Skills with Theories of Motivation in the Healthcare Industry”. International Journal of Indian Culture and Business Management, Vol. 21(2), pp. 181-205 (Indexed in WoS)  

 S. Sisodia & N. Agarwal (2019) “Examining Employability Skills for Healthcare Services in India: A Descriptive Literature Review”. International Journal of Service Science, Management, Engineering, and Technology, Vol 10 (3), pp 63-79 (Indexed in Scopus, Quartile: Q2)  

 N. Agarwal & S. Sisodia (2019) “Whirl of Prowess-Creation of Tool to Analyze Employability Skills Essential for Healthcare Industry”. International Journal of Information Systems and Social Change, Vol. 10 (4), pp. 36-56 (Indexed in DBLP and ProQuest)  

 N. Agarwal, S. Chauhan, A. Kar (2017) “Role of Human Behavior Attributes in IoT enabled Crowdsensing: A Systematic Literature Review”. Digital policy, Regulation, and Governance, Emerald Group Publishing. Vol. 19 (2), 165-186 (Indexed in Scopus, ABDC-B, Quartile: Q2)  

 S. Chauhan, N. Agarwal, A. Kar (2016) “Addressing Big Data Challenges in Smart Cities: A Systematic Literature Review”. Info, Emerald Group Publishing. Vol. 18 (4) pp. 9-22 (Indexed in Scopus, ABDC- B, Quartile: Q2)  

 N. Agarwal, N. Pande & V. Ahuja (2015) “Analysis of employee training needs in Information Technology Industry”. International Journal of Indian Culture and Business Management, Vol. 11 (4), pp. 323-343 (Indexed in WoS)  

N. Agarwal, N. Pande & V. Ahuja (2014) “Expanding the Kirkpatrick Evaluation Model-Towards more Efficient Training in the IT Sector”. International Journal of Human Capital and Information Technology Professionals, Vol. 5 (4), pp. 19-34 (Indexed in Scopus, ABDC-B, Quartile: Q2, WoS )  

N. Agarwal, N. Pande & V. Ahuja (2014) “Twirl of Dexterity- An Attempt to Prevail in the Current Times in the Information Technology Industry”. International Journal of Human Capital and Information Technology Professionals, Vol. 5 (3), pp. 65-84 (Indexed in Scopus, ABDC-B, Quartile: Q2, WoS )  

N. Agarwal, & V. Ahuja (2014) “Creation in Training Chart-A Step Forward to make Training more Effective”. International Journal of Service Science, Management, Engineering, and Technology, Vol. 5 (2), pp.1-18 (Indexed in Scopus, Quartile: Q2)  

N. Agarwal & V. Ahuja (2014) “Preliminary Exploration of Significance of Soft Skills in Groups with Specific Reference to Peer-Assessment”. Journal of Management Policies & Practices, Vol. 2(2), pp.85- 97.  

Book Chapters  

N. Agarwal & S. Sisodia (2021) “From Transition to Translation: A Transformational Process of First- Time Leadership”. Handbook of Research on Innate Leadership Characteristics and Examinations of Successful First-Time Leaders. IGI-Global  

S. Sisodia & N. Agarwal (2020) “Reverse Mentoring the Editing Edge in Management 4.0”. Managerial Practices and Disruptive Innovation in Asia. IGI-Global (Indexed in Scopus)  

N Agarwal, N Pande, V Ahuja (2019) “Expanding the Kirkpatrick evaluation model-towards more efficient training in the IT sector”. Human Performance Technology: Concepts, Methodologies, Tools, and Applications. IGI-Global  

 N. Agarwal & S. Chauhan (2016) “How do Smart Cities Influence Governance? A Descriptive Literature Review”. Advances in Smart Cities. Taylor and Francis  

Web Talks 

Organized the Second Edition of the “Leadership Series” series of 680 minutes at Amity University Uttar Pradesh. 30 leaders from various verticals and industries graced the series in 2022.  

 Organized the First Edition of the “Leadership Series” of 520 minutes (about 8 and a half hours) at Amity University Uttar Pradesh. 20 industrial leaders from various verticals graced the series in 2021. 

 Organized an online “Shark Tank” competition at an inter-institutional level for students to pitch their ideas in front of investors, consultants, and entrepreneurs.  

Patents Published: 

Indian Patent 202111048716: “Savvy Smoking Zone Monitor and Alert through Voice and LED- Blinking”, Published on November 12, 2021  

Indian Patent 202111051547: “Rain Sensing Device (Voice Alert to the Housewife)”, Published on December 17, 2021  

Indian Patent 202211004890: “Online Teaching-Learning and Digital Training Management System”, Published on February 25, 2022